Fenix E35 Cree XP-E LED torch

Superb performance for such a handy little torch. However, the unit failed after a couple of weeks and no really heavy use. I assumed that the batteries had gone and so I replaced them with the recommended rechargeable that I bought with the unit. It was a very tight fit and the torch still did not work. The rechargeable battery will not come out of the casing and so return of the whole lot is the only option. I will order a replacement unit, since the make is generally high quality, but I am not impressed and can see no reason at all why the rechargeable batteries just do not fit properly!